Certified Project Manager
• Understand the importance of Total Quality Management [TQM] & Quality Management System [QMS] Hierarchy
• Identify the key components and benefits of a Quality Management System& 8 Quality Management Principles
• Describe the factors that cause quality management systems to fail – FMEA [Failure Mode & Effects Analysis]
• Understand the different ways that you as an employee can affect / effect quality – Self Assessment – Checklist
• Develop a quality‐centered approach to your role, responsibility and key result areas
• Identify the role of the quality management system in product / service excellence – EFQM Excellence Model – ISO 9001 – CMMI [Capability Maturity Model Integrated]
• Identify the interdependencies within your organization required to make QMS function – Malcolm Baldrige Criteria For Performance Excellence
• Continual Improvement Of QMS & Beyond: Introduction W.R.T 5S, Kaizen, BPR, Six Sigma & Lean Methodologies
successfully completing the assessment and practical simulation of project management tools needed in meeting the requirements specified by international quality council .
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